Refund & Auto-Bill Policy

oMeds Health INC. is committed to transparency in all billing and payment practices. This page outlines our policies regarding refunds, recurring billing, cancellations, and related notices.

Refund eligibility depends on the nature of the service or product:

• Consultation fees — Generally non-refundable once a consultation has been completed.
• Lab / blood panel fees — Non-refundable once the lab order has been placed.
• Compounded medications — Non-refundable once compounding or shipping has begun, as these products are prepared specifically for the patient.
• Unused services — May be eligible for a partial refund or credit at our discretion.

All refund requests must be submitted in writing. Each request will be reviewed on a case-by-case basis.

Certain programs, including the Vitality Membership, may include recurring billing. By enrolling, you authorize us to charge your payment method on a recurring basis until you cancel.

Details of recurring charges, including the amount and billing frequency, will be clearly disclosed at the time of enrollment. You will receive confirmation of enrollment and notice before any billing cycle begins.

To update your payment method or inquire about upcoming charges, please contact our billing team.

You may cancel a recurring subscription or membership at any time by contacting our support team. Cancellation requests received before the next billing cycle will prevent future charges. No refunds will be issued for the current billing period.

If you cancel a treatment program, any medications already compounded or shipped are non-refundable. Unused consultation credits may be applied to a future visit at our discretion.

If you believe you have been incorrectly charged, please contact us within 30 days of the charge. We will review your account and respond within 10 business days.

oMeds Health INC.

Email: care@omeds.com